Privacy

Personal details

“Verticook”, hereinafter “the owner”, is likely to gather your personal details.

These details will be processed in accordance with applicable legislation. In particular: the information gathered by the person responsible for processing your details, including the names, first names, addresses, telephone numbers, emails and URL of the Website you send us, can be encoded in the automated data files. This data can be used and processed by the owner for the purposes of managing its relations with its web users and contacts, in order to control the regularity of the owner’s trade’s different holding operations and to combat fraud and irregularities.

This data can also be used for marketing, public relations and prospecting purposes within the framework of the owner’s business activities by the owner and its partners, unless you oppose this. People are entitled to consult their own personal details free of charge and have them modified free of charge should they prove incorrect, incomplete or non-pertinent. Those who wish to exercise this right can do this by addressing a letter to the owner (all the details figure on the Contact Persons page) accompanied by a written request, signed and dated, with a copy of the proof of identity. Those who wish can also get additional information on the laws applying to the protection of personal details, fromCommission pour la protection de la vie privée, Avenue de la Porte de Hal, 5-8, 1060 Bruxelles 3.

 

Use of information

We will only use the personal details to:

  • improve our ability to serve you when you ask for information or make a request;
  • contact you when you have asked us to;
  • market our products and services.
  • process an order if the on-line orders are accessible;

If you supply us with your credit card information, we use this information to obtain payment of your orders. When you purchase products from our firm on the Website, your credit card details are protected by the encrypting technologies of specialised companies with whom we are working under contract.

Cookies policy

What are cookies?

A “cookie” is a small text file saved by a website in your computer’s web browser or your mobile device’s browser when you visit this website. The cookie contains a unique code enabling your browser to be recognised when you visit the website (“session cookie”) or on any repeated future visits (“permanent cookie”)

Cookies can be placed by the server of the website you visit or by partners this website works with. A website server can only read the cookies that it has placed itself; there is no access to any other information on your computer or mobile device. The cookies are stored on your computer or mobile device in your browser’s repertory. A cookie’s content is generally made up of the name of the server that has placed the cookie, an expiry date and a unique encrypted code.

Cookies provide a generally easier and faster interaction between the visitor and the website. They also help the visitor move between the different parts of the website. Cookies can also been used to make a website’s content or the advertising present on this site more appropriate for the visitor and adapt the website to the visitor’s personal tastes and needs.

 

Use of cookies

We use different types of cookie:

1/ Essential cookies

These cookies are required to enable you to visit our websites and use certain parts of them. These cookies enable you, for example, to browse between the various pages of the websites, fill in the forms, place orders and update the contents of your basket (if a web shop is accessible). Furthermore, if you wish to access your personal account, cookies are essential for securely checking your identity before granting access to your personal details. If you reject these cookies, some of the website’s pages will not work as they should, or even not at all.

2/ Functional cookies

Functional cookies are cookies designed to facilitate our websites’ operation, to make them more pleasant to use for the visitor and to give you a more personalised browsing experience. These are, for example, cookies that remember your choice of language or your customer segment, or cookies that memorise if you have already been invited to participate in a survey, so that the same survey is not offered to you on each visit.

3/ Performance cookies

We use performance cookies to collect information on the use made of our websites by visitors, in order to improve the content, better adapt them to visitors’ wishes and increase their user-friendliness. So, for example, we use a cookie that counts the number of single visitors and another analysing the popularity of our pages.

 

Cookie management

In your browser’s parameters, you can refuse to install cookies and you can eliminate cookies already installed on your computer or mobile terminal at any time.

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